PERFECT SERVICENOW PASS CIS-ITSM GUARANTEED - CIS-ITSM FREE DOWNLOAD

Perfect ServiceNow Pass CIS-ITSM Guaranteed - CIS-ITSM Free Download

Perfect ServiceNow Pass CIS-ITSM Guaranteed - CIS-ITSM Free Download

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The CIS-ITSM certification exam is designed to test the proficiency of IT professionals in configuring and implementing ServiceNow ITSM. CIS-ITSM exam consists of approximately 60 multiple-choice questions that are designed to assess the candidate's knowledge of ServiceNow ITSM processes and modules. CIS-ITSM exam is timed and must be completed within 90 minutes.

ServiceNow CIS-ITSM (Certified Implementation Specialist - IT Service Management) exam is a certification program designed to evaluate the knowledge, skills, and expertise of IT professionals in implementing and managing IT Service Management (ITSM) solutions using ServiceNow platform. CIS-ITSM Exam is intended for professionals who have a thorough understanding of ITSM and ServiceNow, and are seeking to validate their expertise in implementing and configuring ServiceNow ITSM solutions.

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ServiceNow Certified Implementation Specialist - IT Service Management Sample Questions (Q159-Q164):

NEW QUESTION # 159
The "Assigned to me" button will validate if the current user is a member of the Assignment Group.

  • A. False
  • B. True

Answer: A

Explanation:
No such validation is done in the OOTB implementation.


NEW QUESTION # 160
The requested item table is extended directly from the task table

  • A. True
  • B. False

Answer: A


NEW QUESTION # 161
A user with role catalog_editor can maintain catalog items but he/she CANNOT update catalog definitions.

  • A. False
  • B. True

Answer: A

Explanation:
Explanation
Users with role catalog_editor can maintain catalog items and also can update catalog definition.


NEW QUESTION # 162
Your customer complains that when their users click on the Configuration Item magnifier from the Incident form, that they are overwhelmed by the volume of CIs to choose from. They want to exclude certain types of CIs from the CI lists on the Incident. Problem and Change forms. What do you recommend to your customer?

  • A. Add a Show field to the base cmdb table: Check the Show box on those CI records they want to display; make reference qualifier to display only the CIs with show=true
  • B. Make a show/hide UI action to show only the desired CIs to the itil users
  • C. Use the Principal CI class checkbox, to identify the CI classes that they want visible on the Incident, Problem, and Change forms
  • D. Create an Access control to hide the unnecessary CIs from the itil users

Answer: C

Explanation:
Once any class is set as a principal class, the principal class filter is automatically applied to the CI field on change, incident and problem records. This means that only CI's within a principal class can be selected on the CI field. If there are no CI Classes marked as Principal Class, then all CIs on all forms will be selectable on the CI field.


NEW QUESTION # 163
What are the most common ways to create problems? (Choose two.)

  • A. Using a third-party integration.
  • B. Manually using the Create New module.
  • C. Using the Create Problem UI action on an incident.
  • D. Manually using the Problems related list on a change.
  • E. Using the Create Problem Virtual Agent Conversation.

Answer: B,C


NEW QUESTION # 164
......

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